HOW WE USE YOUR INFORMATION?

Welcome to EZ smok When you browse our store, we automatically collect your computer’s internet protocol (IP) address. This helps us gain insights into your browser and operating system, allowing us to improve the performance of our website.

When you make a purchase, we gather the personal details you provide, such as your name, shipping address, and email address, in order to complete the transaction and fulfill your order.

Email Marketing (if applicable): With your consent, we may send you emails about new products, promotions, and updates. You can opt-out of receiving these emails at any time.

 CONSENT?

How is my consent obtained?

By providing us with your personal information—whether to complete a transaction, verify your credit card, place an order, arrange a delivery, or process a return—you implicitly consent to its collection and use for that specific purpose.

If we require your personal information for secondary purposes, such as marketing, we will either seek your explicit consent directly or offer you the opportunity to decline.

How can I withdraw my consent?

If you have previously opted in but later decide to withdraw your consent, you may do so at any time. This will halt further collection, use, or disclosure of your information. To revoke your consent, please contact us via email at customer@ezsmok.com.

DISCLOSURE?

We may disclose your personal information when required by law, to comply with legal processes, or if you violate our Terms of Service. Additionally, disclosure may occur if necessary to protect our rights, ensure the security of our services, or prevent fraudulent activities.

THIRD-PARTY SERVICES?

The third-party providers we engage will only collect, use, and disclose your information as necessary to perform the services they provide to us.

However, certain third-party service providers—such as payment gateways and transaction processors—have their own privacy policies regarding the personal information required for purchase-related transactions. We strongly recommend reviewing their privacy policies to understand how your data is handled.

Be aware that some third-party providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving such a provider, your information may be subject to the laws of the jurisdiction in which the provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, your personal information may become subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site or application, our Privacy Policy and Terms of Service no longer apply.

Links

Our website may contain links that direct you to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing any personal information.

 SECURITY?

We take appropriate security measures and adhere to industry best practices to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

When you provide your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption to ensure maximum security. While no method of transmission over the internet or electronic storage is entirely foolproof, we comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements and implement additional security measures in line with industry standards.

COOKIES?

How We Use Cookies

We use cookies to enhance your browsing experience and improve the functionality of our website. Cookies help us remember your preferences, provide essential services, and analyze website traffic. Disabling cookies may impact certain features and services on our site. If you are unsure whether you need them, we recommend keeping cookies enabled.

Disabling Cookies

You can adjust your browser settings to disable cookies (refer to your browser’s Help section for instructions). However, please note that disabling cookies may affect website functionality, including essential services such as login sessions, payment processing, and user preferences.

Cookies We Use

• Account Management Cookies – Used to manage the signup process and general administration. Some may persist after logging out to retain preferences.

• E-commerce & Payment Cookies – Essential for processing orders and ensuring a smooth checkout experience.

• Form Submission Cookies – Store your details when you submit forms (e.g., contact forms) to enhance future interactions.

Third-Party Cookies

In certain cases, we use third-party cookies from trusted providers. These may include:

• Google Analytics – Helps us understand how visitors interact with our website by tracking page views, time spent on pages, and user behavior. This data allows us to enhance your browsing experience.

 AGE OF CONSENT?

By using this website, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority and allow your minor dependents to use this site, you acknowledge that you have given your consent for them to do so.

 CHANGES TO THIS PRIVACY POLICY?

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.

If significant changes are made, we will notify you here so you remain aware of any updates regarding the collection, usage, or disclosure of your personal data.

In the event that our business is acquired or merged with another company, your personal information may be transferred to the new owners to ensure continued service and product availability.

QUESTIONS & CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we hold about you, register a complaint, or request further details, please contact our Privacy Compliance Officer at:

Email: customer@ezsmok.com